Review: Ignite Woo Wishlist & Gift Registry Pro

Not being entirely familiar with all the trappings of the WooCommerce ecosystem I set about finding a good Registry plugin for a friend’s (soon to launch) eCommerce website. Some initial searching lead me to the Wishlist & Gift Registry Pro plugin developed by Ignitewoo, a purveyor of many WordPress/WooCommerce plugins.

Limited Functionality

I really wish that I would have found done my due diligence before paying them any money- the plugin provides almost no functionality that isn’t offered by the completely free YITH Wishlist plugin. On top of that, there is no Registry functionality offered with this plugin either. It is all about Wishlists- with no real customizable functionality.

No Support

After paying Ignite Woo money I have been completely unable to reach anyone in support to answer a myriad of technical questions. I also had an issue with the license key they provided me and have still had no one reach out to me. I’ve contacted them via email, online chat and Twitter and have had absolutely nothing resolved.

Verdict: AVOID

I typically hate to trash other companies as there is no guaranteeing that the experience I have had with them is indicative of how they treat others. However, I have found that the WordPress forums are full of people who have gotten nothing but radio silence from this company. I would highly suggest you avoid their Wishlist & Gift Registry Pro plugin as it, literally, provides no additional functionality over any of the free alternatives. I would also recommend staying away from IgniteWoo in general- their product code is not very clean, their documentation is terrible and their support is non-existant.

I openly invite one of their representatives to get ahold of me. I’d love to work more closely with them and recant my position. Unfortunately we are two months in, they still have our money and have provided no service worthwhile to us.


3 Comments

  • Liam |

    Completely agree with you. I bought 2 plugins (WooEvents Pro and Variations Table) based on the advertised features and during testing neither worked as expected. I’ve sent 2 support emails a few months ago and I’ve received no response. I gave up waiting after a few days and just edited the plugins myself – but I did find the code was quite poor and I could have done a better job myself – so I plan on developing my own Events/Ticketing plugin.

    I think the number of plugins they continually release should have been an indication that they don’t support their plugins for long before they move on to the next one.

  • Vic |

    I have to agree 100%… I would be out of business in short order if I gave my customers the kind of help that Ignite Woo give their customers…. Oh! Just try to get a refund…they will inform you about the  " fine" print… You buy it you own it… I even went to my credit card company where I was told to continue to try to work things out with Ignite Woo, that is a sorry laugh. Ignite Woo has $ 179.10 of my money, I have nothing… Does anybody know where Ignite Woo is located? I've always turned to the BBB when dealing with a company that won't play fair.

    If anybody wants to get in the fray let me know! Thanks for listening.

    Vic

  • IgniteWoo Victim |

    Oh dear, I'm having similar issues. I bought this plugin a week ago and it didn't work properly from installation. Not get any replies to my support requests. I can see now that I probably won't get any help let a lone a refund.

    DO NOT BUY THIS PLUGIN OR DEAL WITH IGNITEWOO – VERY UNPROFESSIONAL